Cancel or Change an Order
Cancel or Change an Order
At Mi Amante we want managing your orders to be simple and stress-free. You can cancel or change your order before it ships, and you also have the right to withdraw within 14 days of receiving your products, in accordance with the Bulgarian Consumer Protection Act and Directive 2011/83/EU of the European Union.
How to cancel or change your order
You can do this quickly and easily in one of the following two ways:
By phone with our support team
Call us during business hours and we will cancel or adjust your order right away.
From 9:00 to 17:00 on weekdays.
Through your customer account
Log in to your customer account to view, cancel or change your orders online - at any time.
Returns and right of withdrawal
You have the right to return a product within 14 days of receiving it. For cosmetic products, the condition applies that they must be unused, in undamaged packaging and with the original labels. To request a return, email us at office@miamantehair.com with your order number and the reason for the return - our team will contact you within 3 business days.
You will find the full terms for returns, refunds and delivery in our Return Policy and Terms and Conditions.
Have a question? Email us at office@miamantehair.com or call +359 893 001 534 / +359 894 373 449 (from 9:00 to 17:00 on weekdays).